Door and window warranty

HANDLING & STORAGE OF DOORS

• Upon delivery, inspect doors for any noticeable defects.  Do not install or finish doors with defects.
• Handle doors with clean hands or gloves to avoid soil stains.
• When storing, lay flat without any twisting pressures.  Protect both the top and bottom of doors with plywood or cardboard.  Cover doors with plastic to protect from dust and light.
• Do not store doors in damp areas.  Storage area should be dry and well ventilated.  Do not store in high humidity conditions, such as freshly plastered buildings.

FITTING & MACHINING OF DOORS

• All machining of doors should be done before application of any sealer or finish.  A doo is not sealed if the installer trims the door after the painter has sealed it.
• Examine doors for correctness and quality prior to cutting.
• Excessive cutting for fitting or hardware will impair doors’ strength and life and limit warranty claims.
• Operating door fitting clearance is 1/8” on the top, hinge side and lock side.  Door bottom clearance is 3/8” to 3/4” depending on field conditions.
• Select a fine tooth saw to avoid chipping.  Ease all sharp edges with sandpaper to avoid splinters.
• Doors between 60” and 90” should have three hinges.  Use an additional hinge for every 30” of height or portion thereof.  Some hollow core doors can have two hinges.
• Exterior doors must have a projecting overhang and weather stripping for weather protection in order to be covered by this warranty.

FINISHING DOORS

• These doors should not be considered ready for finishing.  When they left our factory they were ready for finishing, however we cannot be responsible for their handling after they leave our yard.
• Check panel alignment.  Panels are loose and often move during handling.  If this occurs, tap into place using a soft block and hammer.
• Sand out or fill any blemishes.  Sand with grain, using 150 grit paper.
• Clean and dust thoroughly before finishing.
  

PAINT GRADE FINISH ON WOOD DOORS

• Seal doors with a good quality oil-based primer and no fewer than two coats of a solvent-based or latex resin-based paint.
• Dark exterior colors should be avoided where exposure to hot sun is expected.
• The warranty will be voided if the two faces of the door are finished in different colors or manners.
• Proper sanding between coats enhances the quality of the finished job.
• When finishing glass doors, be sure to cover putty by lapping paint onto the glass to insure a weather tight seal.

STAIN FINISH ON WOOD DOORS

• The first coat should be a stain-and-sealer, which will both color the door and seal the surface.  Use a sealer that has an alkyd-resin base.
• The second coat may be a solvent-borne (oil-base, alkyd resin-base, polyurethane resin-base) or water-borne (latex resin-base) clear finish.
• After sealer, finish the door with at least two coats of clear finish.
• Semi-gloss luster gives the beast appearance.
• Proper sanding between two coats enhances the quality of the finished job.
• It is good practice to apply stains with the door in a horizontal position.  This prevents the solvents from evaporating too quickly, which is a common cause of streaks caused by stains “sitting up” before clean up can be completed.

IMPORTANT NOTE ON FINISHING DOORS

• Wood doors are only as good as their finish. This is especially true for exterior doors.
• All surfaces must be fully painted: front, back, sides, top and bottom.  The warranty is void if all six surfaces are not sealed.
  
  
  

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LIMITED ONE YEAR WARRANTY

Should a door sold by Architectural Millwork fail to conform to this written warranty, we will at our option either repair or replace the door.  In no event will Architectural Millwork pay for the cost of labor, installation or finishing of the replacement door or original door, or for any other cost relating to the responsibility of the person making the warranty claim.  A claim of “warp” after the door is hung may be deferred for up to one year to allow the door to acclimatize or to determine if it is hung properly.

The following are not considered defects in material or workmanship, and are not covered in this warranty:

• Warp bit exceeding 1/4” per 7’/0” height in the plane of the door itself.
• Bow or nonalignment in the frame or jamb in which the door is hung.
• Variations or unsatisfactory results in gloss level, texture or appearance resulting from the field application of paint or any other finishing material.
• Damage caused by other or by any cause beyond the control of Architectural Millwork, including but not limited to damage caused by misuse, abused, accident, mishandling or by fire or other acts of nature.
• Failure to provide normal maintenance.
• Attempts to repair door made by others than Architectural Millwork.
• Surface grain separation or “checking” of Douglas Fir.
• Panel misalignment or shrinkage.
• Natural variations in color.